Parallels Support: A Comprehensive Guide

When it comes to using Windows 11 on a Mac, there are several important considerations to keep in mind. In this article, we'll explore the ins and outs of Parallels support for Windows 11, including what you can expect from your subscription license.

First and foremost, it's essential to understand that Parallels Desktop for Mac offers various subscription options. With a perpetual license, you get access to three months of Parallels Toolbox for Mac and Windows, as well as minor updates and fixes for the current version until it reaches End-of-Life. Additionally, you'll receive 0-day phone and chat support, as well as email support, for two years from the version release date.

However, it's important to note that perpetual licenses do not include free upgrades to future versions of Parallels Desktop. If you're looking to upgrade, you may need to purchase a new license or subscription.

One common issue users encounter when trying to install Windows 11 on their Mac is the lack of support for TPM 2.0 chips. This can cause Windows 11 to get stuck at around 8% during the installation process. To overcome this issue, you'll need to create a new Windows 11 virtual machine as described in KB 128449.

Another potential problem users may encounter is the inability to upgrade their existing Windows 10 virtual machine to Windows 11. This can be due to a variety of reasons, including the presence of legacy BIOS or unsupported processors. In some cases, the only solution may be to create a new Windows 11 virtual machine.

It's also important to note that Parallels Desktop does not support creating new Windows 11 virtual machines on Macs with Intel processors. This limitation was fixed in Parallels Desktop 17.1.0, but users with older versions of the software may still encounter issues.

In addition to these technical considerations, it's worth noting that Windows 11 has specific hardware requirements, including a TPM chip and Secure Boot. If your Mac does not meet these minimum requirements, you will be unable to install Windows 11.

Finally, it's worth mentioning that some users have reported issues with the Start menu and Settings on their Mac computers with Apple M1 chips when running Windows 11. These issues are currently being worked on by Parallels engineers, and a solution is expected in the near future.

In conclusion, while Parallels support for Windows 11 may present some challenges, it's clear that the company has put a significant amount of time and effort into developing and testing their software to ensure seamless compatibility. By understanding what you can expect from your subscription license and being aware of potential issues, you can enjoy a smooth and enjoyable experience running Windows 11 on your Mac with Parallels Desktop.